SEMPRO Sound Lab.Support & Contact
For questions about a product you bought, please tell us the product name and the store where you bought it (DLsite, Unity Asset Store, Fab, or itch.io).
Contact form
FAQ
- Where can I download the files I bought?
- Downloads are provided by the store where you bought the product. Please use the store's library or purchase history. If a file is missing or does not play, please contact us.
- How were the sounds made?
- The sounds are synthesized with a physical model. AI assistance was used in writing the program. No generative AI audio model was used to create the sounds. The pitch change caused by motion (Doppler effect) is exaggerated so that it can be heard.
- Can I use the sounds in my game or video?
- Use is covered by the license of the store where you bought the product. If you are not sure whether your use is covered, please contact us.
- I would like a refund.
- Refunds are handled under each store's refund policy. Please contact the store first.